New provider of Hertfordshire urgent care service chosen

New provider of Hertfordshire urgent care service chosen

Patients in Hertfordshire will soon be able to benefit from a new integrated urgent care service which aims to give quick and easy access to health help when it’s urgent, but not an emergency. 
    
Herts Urgent Care, a not-for-profit organisation which is the current provider of NHS 111 and out-of-hours GP care in Hertfordshire has been chosen to run the new service from this summer.

Dr Hari Pathmanathan, Clinical Chair of East and North Hertfordshire CCG said: “Over the past 18 months, we have been working hard behind the scenes to plan and design a new service which makes it easy for patients to access the urgent health care they need. I am pleased to announce that, following a rigorous procurement process, the two Hertfordshire CCGs have selected Herts Urgent Care (HUC) to deliver this service. 

“When calling NHS 111, which is available 24 hours a day, every day of the year, patients will have access to advice from a wider range of specialist clinicians without having to wait for a call back. Those who need to see a doctor or nurse in person will have their appointment confirmed while on the phone.”
 
Dr Nicolas Small, Clinical Chair of Herts Valleys CCG said: “Herts Urgent Care has an excellent track record in providing both NHS 111 and GP out-of-hours care across Hertfordshire and this new service will make further improvements for patients, including those with more complex needs. The aim is to make it easy for patients to find the right service first time and reduce the burden on local emergency departments, freeing them up for life threatening cases.”

The two CCGs will now finalise the contract with Herts Urgent Care, following which there will be a period when the new service will be mobilised. The new integrated urgent care service will start at the end of June 2017.