Wheelchair service in Hertfordshire

Wheelchair service in Hertfordshire

The wheelchair service has been through a procurement process recently and we have been working with a user and carer group including representation from Healthwatch Hertfordshire to design and procure a service that meets the needs of our local population. We will be announcing an update on the procurement very shortly.

In the meantime, we would like to continue to work with the user and carer group and ensure we hear from service users on a regular basis to ensure the service is effective and continues to meet our patient's needs. The group meets on a quarterly basis, in a variety of locations across the county.

If you would like to join the user and carer group, please get in touch with us by emailing: engagement@enhertsccg.nhs.uk or calling: 01707 685 397.

Terms of reference for Wheelchair service user group


Update June 2016 - Please click here to download the latest update on the action plan for the wheelchair service in Hertfordshire. If you have any queries regarding this, please use the contact details below.

From 1st April 2016 wheelchair clinical assessments and the repair service are provided by Millbrook Healthcare, whilst the NHS in Hertfordshire review and re-design wheelchair services to meet the needs of service users and carers.

Please use the following contact details if you have a query about your clinical assessment or need to arrange for your wheelchair to be repaired. Clinical assessments for wheelchairs now take place at a new location as detailed below:


0333 234 0303 (calls charged at local rate)




Hertfordshire Wheelchair Service
Millbrook Healthcare
Unit j (Swiftfield), City Park
Welwyn Garden City

More information

If you would like more information on our plans to improve wheelchair services, or would like to get involved in this area of work then please email us at engagement@enhertsccg.nhs.uk

Last modified: 

24 Jul 2017