Compliments and Complaints - Who should I contact?

Compliments and Complaints - Who should I contact?

Click here for print version of this page

GPs, dentists, pharmacists or opticians

If you have a comment, compliment or complaint about GP services, dentist, pharmacy or optician you can contact either the practice or NHS England to review the complaint.  You can contact NHS England at: 

Address: NHS England, PO Box 16728, Redditch, B97 9PT 
Telephone: 0300 311 22 33


East and North Hertfordshire NHS Trust (Lister Hospital, the New QE2, Hertford County Hospital and Mount Vernon Cancer Centre)

Address: Chief Executive, East and North Hertfordshire NHS Trust, Lister Hospital, Coreys Mill Lane, Stevenage, Hertfordshire SG1 4AB
Telephone: 01438 285811

Princess Alexandra Hospital NHS Trust (Harlow)

Address: The Princess Alexandra Hospital NHS Trust, Hamstel Road, Harlow, CM20 1QX 
Telephone: 01239 827084 

Community Services

Hertfordshire Community NHS Trust 

Address: Patient Experience Team, Hertfordshire Community NHS Trust, Howard Court, Tewin Road, Welwyn Garden City, Hertfordshire AL7 1BW 
Telephone: 01707 388036

Mental Health Services 

Hertfordshire Partnership University NHS Foundation Trust

Address: Chief Executive, HPFT, The Colonnades, Beaconsfield Road, Hatfield, Hertfordshire AL10 8YE
Telephone: 01707 253916

Out of Hours GP/NHS111

Herts Urgent Care 

Address: Chief Executive, Herts Urgent Care, The Old Ambulance Centre, Ascots Lane, Welwyn Garden City, Hertfordshire AL7 4HL
Telephone: 0808 260 9934

Ambulance Service 

East of England Ambulance Service 

Address: Patient Experience, EEAST, Hammond Road, Bedford MK41 0RG 
Telephone: 0800 028 3382 or 01234 243320

PDF icon Print version42.42 KB

Last modified: 

13 Sep 2017