Domestic abuse

From 30 June 2022, this website will not be updated

For the latest local health and care information, visit the new websites for Integrated Care Board or the Integrated Care System

From 1 July 2022, Clinical Commissioning Groups will be cease to exist. Commissioning functions and information that has been previously held by East and North Hertfordshire CCG is transferring to the new NHS Hertfordshire and West Essex Integrated Care Board (HWEICB) on 1 July 2022.

HWEICB will become the new data controller. Any questions about the use of data (including patient data) by the new ICB should be directed to 

There are no changes to how local residents access NHS frontline services in Hertfordshire and West Essex as part of these changes.

Domestic abuse

Providing a local hub for information and support services for everyone affected or concerned by Domestic Abuse in Hertfordshire.

Made up by a network of services and organisations working together to provide a range of intervention and preventative support to residents and professionals across Hertfordshire, the Herts Sunflower partnership comprises the Herts Sunflower website, Sunflower Drop-ins, a Hertfordshire wide domestic abuse Sunflower Champions Network, and the alignment of the local Domestic Abuse Forums.  This is underpinned by its partnership with the Hertfordshire Domestic Abuse Helpline (Registered Charity No 1140158)

If you are suffering or concerned for someone else as a result of domestic abuse – there are three important steps you can take:

  1. Recognise that this is happening to you (or the person you are concerned about)
  2. Accept that you (or the person you are concerned about) are not to blame
  3. Get help and support

For those living with a perpetrator of domestic abuse, life may have become especially difficult. You may also be increasingly worried about someone you know. Dedicated support is still available.

Working in partnership with Hertfordshire Domestic Abuse Helpline 08 088 088 088 – free and confidential, 9am-9pm Monday to Friday and 9am-4pm weekends

In the event of imminent risk of harm, always dial 999.

Are you a victim or think you know someone is a victim of domestic abuse? Herts Domestic Abuse Helpline is here to help.  The first step is to talk.

The Helpline provides a confidential and free-to-caller support and signposting service for anyone affected by domestic abuse. 

The Helpline is a charity which has been operating in Hertfordshire for 16 years.  In that time it has built up a wealth of knowledge regarding support agencies for victims of domestic abuse.  We can refer callers to around 177 agencies, mainly in Hertfordshire but also national agencies.

We receive calls from victims and perpetrators of both sexes, concerned friends and family and professionals.  Our well-trained call takers aim to offer callers a supportive response and detailed referral information relevant to each individual’s situation.  

Calling the Helpline does not show up on phone bills and we do not take your personal details.  We work in Partnership with Herts Sunflower Service.


Telephone: 08 088 088 088 9am to 9pm weekdays and 9am to 4pm at weekends.  


Facebook: HertsDomesticAbuseHelpline

In all cases be careful to cover your tracks online.

If you or someone you know is in immediate risk of harm always dial 999.

Hertfordshire's Domestic Abuse Strategy 2016/19

This Strategy sets out how all the agencies with a responsibility for preventing and tackling domestic abuse will work together to break the cycle of abuse.

Last modified: 

24 Apr 2020