Ensuring our involvement is accessible

Ensuring our involvement is accessible

Ensuring that the work of our CCG is accessible to the public with additional needs. 

Our CCG is committed to supporting residents with additional needs to get involved with our work.

Regular Governing Body meetings in public are held in a venue that is fully wheelchair accessible, with convenient reserved disabled parking spaces and a loop system for people with hearing difficulties.  When we hold additional special interest group meetings and patient fora around our area, we work to ensure that these meetings are held in accessible venues and at a range of locations, to make them as convenient as possible for patients and carers to attend.  Engagement and consultation exercises always include the option of telephoning or posting a response, to minimise the risk of digital exclusion.

Governing Body meeting papers are made available at least a week in advance on the CCG’s website.  The website is compatible with screen reading software and includes advice on changing the settings of individuals’ devices to personalise the way that content is displayed, in order to suit their particular requirements.  The website also includes a translation function, which can translates all content into more than 50 languages, at the touch of a button.

Key strategy documents, including our annual report and public engagement strategy, are made available on our website in Easy Read format and are checked with a panel of service users with learning disabilities before publication.  Commonly-used patient-facing leaflets, such as those produced by the CCG to advise patients on the use of over-the-counter medicines, are also made available in Easy Read and large-print formats.

If you would like to make a request for one of our documents to be made into a more accessible format or require further information please contact us by calling: 01707 685 397 or emailing: enhertsccg.engagement@nhs.net 

Last modified: 

30 Aug 2019