Have your say on health services in east and north Hertfordshire and help us provide the best health services and support for your community.
Public involvement is hugely important because it helps us to improve all aspects of health care, including patient safety, patient experience and health outcomes – giving people the power to live healthier lives.
Our involvement principles
As part of our public engagement and involvement strategy we adopted a set of principles to meet the NHS Constitutional commitment to put patients at the centre of decision making. These principles are from the People and Communities Board of National Voices – a coalition of charities that stands for people being in control of their health and care. These principles are:
1. Care and support is person-centred, personalised, coordinated and empowering
2. Services are created in partnership with citizens and communities
3. Focus is on equality and narrowing inequalilty
4. Carers are identified, supported and involved
5. Voluntary community and social enterprise, and housing sectors are involved as key partners and enablers
6. Volunteering and social action are key enablers.
Full details of the principles and how they were developed can be found on the National Voices website.
Have your say!
We want to hear about your experiences of local healthcare services. What works well? What could be improved? What ideas do you have? Click here to give us your feedback. To keep up-to-date with all of the opportunities for public involvement on local health services, then please sign up to our weekly 'Herts Health Matters' newsletter, or alternatively you can find out about our work on our social media channels. You can find out more information on those by clicking here.
You can also volunteer to help us as part of a patient group, to contribute to our service design and development process, or perhaps by campaigning for local health matters. Just drop us an email: firstname.lastname@example.org or call us on 01707 685 140 and we can take it from there.
GP patient survey
The results of the GP patient survey for 2018/19 will be published in July 2019. The results of practices in NHS East and North Hertfordshire CCG's area compared to the national average in 2017/18 are available to view here.