Healthwatch Hertfordshire is the independent consumer voice for health and social care in Hertfordshire.
They represent the views of people in Hertfordshire for health and social care services. They are an independent body and have been given powers by central government to make sure that the people’s voice gets heard, and to act as a ‘critical friend’ to organisations that provide health and social care.
Healthwatch Hertfordshire work with:
- Voluntary and community organisations on a local level, for example Herts People First
- The people who pay for services (called commissioners) such as the Clinical Commissioning Groups
- Health and social care providers like the NHS and County Council.
They seek to improve services by listening to feedback from the public and using this evidence to focus on the important issues for people who use services. They also work with other places that Hertfordshire residents get care from, such as hospitals in London and Essex. If you have a concern or comment to make about health services in Hertfordshire then please use the links below to get in touch with them.