Hertfordshire Macmillan Welfare Benefits Service

Hertfordshire Macmillan Welfare Benefits Service

A young woman in Welwyn Garden City who had to learn to walk and talk again after surgery to remove a brain tumour has told of her fight to win back benefit payments after they were axed.

Georgia Ormrod, 20 – who was just ten years old when she was diagnosed with medulloblastoma – had her financial assistance completely cut off with the introduction of Personal Independence Payment, which replaced Disability Living Allowance.

Georgia’s payments were restored thanks to the intervention of Hertfordshire County Council’s Money Advice Unit – and now Georgia and mum Jane are the stars of a new video raising awareness of the help available to other families like theirs. After receiving help, Jane and Georgia, who is currently at college, decided to speak out in a bid to encourage more families affected by cancer to seek assistance.

In 2017, Macmillan Cancer Support teamed up with the council to pilot a new support service that aimed to help more people living with cancer claim the benefits support they need.

The Hertfordshire Macmillan Welfare Benefits Service has now raised more than £5.5 million and helped more than 1,600* people affected by cancer in just 20 months.

The Macmillan-funded service provides free, confidential guidance, information and support to help soften the financial blow for people affected by cancer, their families and carers.

The service is available to people affected by cancer who live, or are being treated, in Hertfordshire. It is provided face to face at Lister Hospital, Stevenage; Watford General Hospital; Grove House (Rennie Grove Hospice Care) for St Albans Hospital; Peace Hospice Care, Watford; and the Hospice of St Francis, Berkhamsted.  Advisers can also assist over the phone or by visiting people in their own homes.

Last modified: 

30 Aug 2019