Hertfordshire Wellbeing Service

From 30 June 2022, this website will not be updated

For the latest local health and care information, visit the new websites for Integrated Care Board hertsandwestessex.icb.nhs.uk or the Integrated Care System hertsandwestessexics.org.uk

From 1 July 2022, Clinical Commissioning Groups will be cease to exist. Commissioning functions and information that has been previously held by East and North Hertfordshire CCG is transferring to the new NHS Hertfordshire and West Essex Integrated Care Board (HWEICB) on 1 July 2022.

HWEICB will become the new data controller. Any questions about the use of data (including patient data) by the new ICB should be directed to hertsvalleysccg.hwecorporategovernance@nhs.net 

There are no changes to how local residents access NHS frontline services in Hertfordshire and West Essex as part of these changes.

Hertfordshire Wellbeing Service

Are you:

  • Unable to cope at work
  • Worried all the time
  • Lonely
  • Unable to sleep
  • Stressed
  • Feeling fed-up and tearful
  • In pain all the time?

The Hertfordshire Wellbeing Service can help.
The Wellbeing Service offers practical support and talking therapies for anyone experiencing depression and the full range of anxiety disorders including phobias, panic, obsessive compulsive disorder, post-traumatic stress disorder, health anxiety and social anxiety.

We aim to help you:

  • Understand why you feel this way
  • Explore how what you think and how you behave interacts with how you are feeling
  • Agree what you want to improve and develop new ways of coping

You may be offered help in a range of ways including face to face, in a group, over the phone, or using an online programme.

Who can use the Wellbeing service?
Anyone over the age of 16 and who is registered with a Hertfordshire GP can access the service.

How do I contact the service to make an appointment?
Please fill out the online form available here

Information for GPs and health professionals

What types of psychological therapy is offered?
The service offers NICE recommended psychological therapies for the treatment of depression and anxiety.  This is mainly in the form of Cognitive Behavioural Therapy (CBT), as this has been shown to be effective in the treatment of depression and anxiety disorders.  Other therapies are also offered for the treatment of depression, including couples therapy and interpersonal psychotherapy.

I am a GP, how do I refer a patient?
The service accepts both GP and self-referrals through Hertfordshire Partnership University NHS Foundation Trust’s Single Point of Access (SPA). Referrals can be faxed through to 0300 777 0808.  

What can patients expect?
Once referred, your patient can expect an assessment with a clinician within 28 days, usually at their GP’s surgery.  Assessment appointments last up to one hour and at the end of this the clinician will agree with the patient the most appropriate treatment option. 

Last modified: 

19 Oct 2016