My Care Record

My Care Record

My Care Record allows health and care professionals directly involved in your care, access to information about you.

The people caring for you need access to your health and care record in order to make the best decisions about your diagnosis and treatment. This could include GPs, hospital-based clinicians, nurses, health visitors and social workers. For this to happen more quickly and to improve the care you receive, a process has been put in place using existing computer systems. This allows your information to be accessed by health and care clinicians and professionals within local health and care organisations that are providing you with care. 

This does not share your record, but provides health and care clinicians and professionals access to view information relevant to your care and treatment.

If you want to get a better understanding of how the NHS uses your data then please visit the following website:

Further information and downloads:

Initially My Care Record was made available for patients treated at Princess Alexandra Hospital, and you can find out more information regarding this scheme here: The programme has been extended to include the following local providers:

  • Hertfordshire Community NHS Trust
  • Hertfordshire Partnership University NHS Foundation Trust
  • Hertfordshire Urgent Care
  • Isabel Hospice
  • Garden House Hospice

From March 2018 this will be used as part of the GP 'extended access' service in east and north Hertfordshire, starting with Welwyn and Hatfield GP Practices. Find out more about the Welwyn Hatfield service and read the fair processing notice for this on the Ephedra website by clicking here.

If you would like information in an alternative format to that provided above, or have further queries regarding My Care Record, please call: 01707 685 140 or email:

Last modified: 

30 Aug 2019