Hertfordshire Independent Domestic Violence Advocacy (IDVA) service

From 30 June 2022, this website will not be updated

For the latest local health and care information, visit the new websites for Integrated Care Board hertsandwestessex.icb.nhs.uk or the Integrated Care System hertsandwestessexics.org.uk

From 1 July 2022, Clinical Commissioning Groups will be cease to exist. Commissioning functions and information that has been previously held by East and North Hertfordshire CCG is transferring to the new NHS Hertfordshire and West Essex Integrated Care Board (HWEICB) on 1 July 2022.

HWEICB will become the new data controller. Any questions about the use of data (including patient data) by the new ICB should be directed to hertsvalleysccg.hwecorporategovernance@nhs.net 

There are no changes to how local residents access NHS frontline services in Hertfordshire and West Essex as part of these changes.

Hertfordshire Independent Domestic Violence Advocacy (IDVA) service

The Refuge-Hertfordshire IDVA service supports women and men who are experiencing domestic violence and abuse.

Refuge is the country’s largest provider of specialist support for those experiencing domestic violence and abuse. Our services change lives and save lives. 

As of 1st October 2016  Refuge-Hertfordshire IDVA service, funded by a range of Hertfordshire agencies, will provide confidential, non-judgmental, independent specialist support to women and men across Hertfordshire experiencing:

  • Domestic violence and abuse
  • Coercive control, intimidation, threats, physical abuse, emotional abuse
  • Sexual abuse within an intimate relationship
  • Forced marriage
  • So-called ‘honour’-based violence
  • Female genital mutilation

The service will provide tailor-made:

  • One to one support from a specialist practitioner
  • Emotional and practical support
  • Signposting to local external agencies (such as solicitors)

To make a referral to the service from 1 October 2016: 

Telephone: 0300 790 6772Monday-Friday 9am-5pm
Out of hours referrals will be responded to the next working day

Email: hertsidva@refuge.org.uk or herts.idva@refuge.cjsm.net

Freephone 24 hr National Domestic Violence Helpline: 0808 2000 247
(run in partnership between Refuge and Women’s Aid)