North Herts Locality Group

From 30 June 2022, this website will not be updated

For the latest local health and care information, visit the new websites for Integrated Care Board or the Integrated Care System

From 1 July 2022, Clinical Commissioning Groups will be cease to exist. Commissioning functions and information that has been previously held by East and North Hertfordshire CCG is transferring to the new NHS Hertfordshire and West Essex Integrated Care Board (HWEICB) on 1 July 2022.

HWEICB will become the new data controller. Any questions about the use of data (including patient data) by the new ICB should be directed to 

There are no changes to how local residents access NHS frontline services in Hertfordshire and West Essex as part of these changes.

North Herts Locality Group

There are 11 GP practices in the North Herts locality, covering the areas of Hitchin, Letchworth and Baldock.  They provide care for a population of around 113,000.

The main hospitals used by patients in North Herts are: Other providers: Local authorities:

Lister Hospital, Stevenage
Pinehill Hospital, Hitchin
Addenbrookes, Cambridge

Hertfordshire Community NHS Trust
Hertfordshire Partnership University NHS Foundation Trust

Hertfordshire County Council
North Herts District Council

Local federation: 12 Point Care  

Who's who

During 2016/17, the eleven practices in the North Herts locality led a number of projects to improve the health and wellbeing of their patients including:

Looking after frail and elderly patients 
Around 1,000 patients in the North Herts locality live in care homes – higher than the CCG average. The locality has begun work to better support these elderly and frail patients and identify any additional services that are needed. New GP ward rounds in care homes have begun and practices have been working with the HomeFirst team to refine the identification of those who are most likely to benefit from closer ‘case management’ to help them remain as well and independent as possible.

Investing in GP services
The locality has committed funds to ensure that all practices can upskill non-clinical staff in order to release clinical staff to provide more patient care. Practices are using text and email, as well as the traditional landline telephone to communicate with patients and have enhanced their websites to provide quicker, more interactive and intuitive patient access to service information. This will be further enhanced to enable patients to contact services directly, where a professional’s referral is not required.

Winter pressures
Locality practices have been promoting best use of NHS health services in Hertfordshire during the winter months and opened up additional appointments for patients to be seen at their local surgery and reduce demand on the emergency department at the Lister Hospital. Practices in North Herts continue to have the lowest A&E attendance rate in the CCG.  


Ashwell Surgery

The Baldock Surgery

Bancroft Medical Centre
Portmill Surgery
Regal Chambers Surgery

Birchwood Surgery
Garden City Surgery
Nevells Road Surgery
Sollershott Surgery

Whitwell Surgery


• Over 75’s Health Checks

• Winter Pressure Schemes

• Enhanced Commissioning Framework

• NHS Health Checks

• Care Homes Enhanced Service

• Map of Medicine

• Community Anti Coagulation Service

• Interface Care of the Elderly

• Skin Health Pathway

• Home First

Key health priorities

• Improvements of GP services

• Improving the quality of life for people with long term conditions

• Improve the care and reduce mortality and morbidity at East and North Herts Trust.


Last modified: 

13 Jul 2022