Patient Network for Quality

Patient Network for Quality

We want to ensure the services we're commissioning are delivered with high quality, ensure best possible outcomes for patients, carers and their families, are effective and safe, and that patients are treated with compassion, dignity and respect.

The Patient Network for Quality (PNQ) was set up within NHS East and North Herts Clinical Commissioning Group (CCG) to support its Quality Committee in helping to gain those assurances. 

The group involved public members from patient participation groups (PPGs) and meets five times a year to discuss issues about quality of healthcare services provided to East and North Hertfordshire residents.

Members of the PNQ have been involved in quality monitoring initiatives on behalf of the CCG and the patients they represent. These include:

  • quality assurance visits alongside members of the CCG's Quality Team
  • contributing to, and reviewing, the CCG's urgent care plan
  • reviewing patient experiences of outpatient clinics and discharge.

The PNQ meeting dates in 2019 are:

Wednesday 20th March Agenda Notes of meeting  
Wednesday 26th June Agenda Notes of meeting  
Wednesday 25th September Agenda Notes of meeting  
Wednesday 4th December Agenda TBC Notes to follow  


Please find below, notes and presentations from our 2018 meetings:

Wednesday 31st January Agenda Notes of meeting Cardiology presentation / Engagement presentation
Wednesday 28th March Agenda Notes of meeting Community Navigators presentation
Wednesday 27th June Agenda Notes of meeting  
Wednesday 26th September Agenda Notes of meeting Primary Medical Services presentation
Wednesday 5th December Agenda Notes of meeting STP Strategy presentation / E-Consultation presentation

You can download the Patient Network Quality's Terms of Reference by clicking here.

Last modified: 

26 Nov 2019