Supporting carers

From 30 June 2022, this website will not be updated

For the latest local health and care information, visit the new websites for Integrated Care Board or the Integrated Care System

From 1 July 2022, Clinical Commissioning Groups will be cease to exist. Commissioning functions and information that has been previously held by East and North Hertfordshire CCG is transferring to the new NHS Hertfordshire and West Essex Integrated Care Board (HWEICB) on 1 July 2022.

HWEICB will become the new data controller. Any questions about the use of data (including patient data) by the new ICB should be directed to 

There are no changes to how local residents access NHS frontline services in Hertfordshire and West Essex as part of these changes.

Supporting carers

State of Caring 2018

Each year Carers Trust UK run a survey to help us show the reality of what it means to care for a family member or friend.

Please click here to view the results of the survey and find out about the work of Carers Trust UK.

Caring in Hertfordshire

There are around 56,000 family and friend carers in east and north Hertfordshire – that’s around 10% of the women, men and children who make up our population.

This ‘hidden army’ provides the equivalent of £1bn of care a year, but they don’t always get the support that they need.  East and North Herts Clinical Commissioning Group have published a strategy to ensure that carers’ needs are prioritised by local health services.

There are local organisations providing practical and emotional support to carers in Hertfordshire.

Practical Guide for Caring

The NHS alongside Public Health England and a number of carer voluntary organisations have developed a practical guide for caring, particularly for people new to caring responsibilities. You can download the guide by clicking here.

If you, or someone you know, is a carer, you can find more advice and support from the folowing national and local organisations:


The Care Act 2014

The Care Act 2014 has introduced new functions for local authorities, these aim to ensure that people:
  • receive services that prevent, reduce and delay their care needs from becoming more serious
  • can get the information they need to make good decisions about care and support
  • have a good range of providers to choose from
With an emphasis on prevention, carers should receive support much earlier before reaching crisis point. 

Please find below a short introduction to the Care Act 2014 from the Social Care Institute for Excellence:

Last modified: 

03 Mar 2019